Delete your Fisch companion data

Cancel subscriptions first. If you bought a recurring in-app product, deleting the app does not cancel it — billing continues until you cancel it in the App Store or Google Play. See Purchases and subscriptions below.

Option 1 — On Android

1. Open Settings, then Apps (on some phones, Apps & notifications → See all apps).
2. Find and tap Fisch Companion in the list.
3. Tap Storage & cache, then Clear storage (labelled Clear data on some devices) and confirm.At this point every saved preference, favourite and cached value is erased. The app is back to how it was on first install.
4. Go back one screen and tap Uninstall to remove the app itself.You can also press and hold the app icon on your Home screen or in the app drawer, then drag it to Uninstall.

Option 2 — On iPhone or iPad

1. Touch and hold the Fisch Companion icon on your Home Screen or in the App Library.
2. Tap Remove App, then Delete App, then Delete to confirm.Deleting the app removes its entire sandboxed container — settings, favourites and cache go with it.
3. Alternatively, go to Settings → General → iPhone Storage → Fisch Companion and choose Delete App.Choose Delete App, not Offload App. Offloading removes the app but deliberately keeps its documents and data so they return if you reinstall.
4. If iCloud Backup is switched on, a copy of the app's data may remain inside an existing backup until it is replaced.Review your backups under Settings → [your name] → iCloud → Manage Account Storage → Backups. Those backups are controlled by you and by Apple — we have no access to them.

Option 3 — Reset the one identifier that leaves your device

Uninstalling clears your phone, but ads shown while you used the app were requested using your device's advertising identifier. That identifier belongs to your operating system, not to us — we never store it, and only Google's ad systems receive it. Resetting or deleting it breaks the link between your device and any advertising profile built against it:

• Android — Settings → Privacy → Ads, then Delete advertising ID (or Reset advertising ID). Deleting it stops apps from receiving the ID at all.
• iOS — Settings → Privacy & Security → Tracking. Switch off Allow Apps to Request to Track, or turn off Fisch Companion individually. With tracking off, the app never accesses your IDFA.
• At Google — you can review and delete advertising activity in your Google account at My Ad Center and My Activity.

Purchases and subscriptions

If you bought ad removal or any other in-app product, three things are worth knowing:

1. Cancel the subscription in your store, not in the app. Removing the app never cancels billing.iOS: Settings → [your name] → Subscriptions.  Android: Play Store → your profile picture → Payments & subscriptions → Subscriptions.
2. Your purchase record is anonymous. Apple or Google is the seller and holds the receipt. Our purchase-management provider, RevenueCat, holds a record keyed to a randomly generated identifier — it carries no name, no email and nothing that identifies you.See section 5 of the Fisch privacy policy for exactly what that record contains.
3. We can ask for that record to be deleted if you want it gone — email us using the button below and say so.Be aware this removes your ability to restore the purchase on a new device. Apple and Google keep their own receipts for refund, tax and accounting purposes regardless; that part is outside our control and outside theirs too.

Option 4 — Ask us to handle it

If you would rather we act on your behalf — to pass a deletion request to Google or RevenueCat, or because something above did not work — write to us and we will take it from there:

Request data deletion

• Send it to [email protected] with the subject "Delete my Fisch companion data".
• Tell us your platform, and whether you also want the anonymous purchase record deleted.
• There is no account for us to look up, so please never send us a password — and never send your Roblox login to us or to any other companion app. We have no use for it and will never ask.
• We respond and complete requests within 30 days, and usually far sooner. There is no charge.

What is deleted, and what we cannot reach

Gone the moment you clear or uninstall the app

• Favourites, saved items and calculator inputs
• Settings, preferences and the local ad-removal flag
• The cached copy of values, guides and timers
• Everything else in the app's private storage on your device

Held by someone else — we pass your request along

• Advertising data at Google, retained under Google's own policies. Reset your advertising ID as described above, or use Google's My Ad Center.
• The anonymous purchase record at RevenueCat, and the receipt held by Apple or Google as the seller of record.
• Any support email you have sent us — tell us and we will delete the correspondence.

We cannot delete data we never had. Because the app keeps everything on your device and we operate no user database, there is no copy of your favourites, settings or history anywhere in our systems — which is also why we cannot restore them for you afterwards.

Frequently asked questions